Support

In addition to FIU LMS Help support, users will have access to 24/7 Canvas support through Canvas. The support offered from Canvas is meant to provide assistance with how to's and using Canvas itself. FIU LMS Help will continue providing support for Canvas login assistance, course access, and course content related issues.

Canvas specific support is available at 305-348-3630. The Resource Center and MANGO 5th Floor are available for walk-in support as well.

If you have any questions about Canvas, you may use the following modes of contact to get support:

Canvas Phone Support

24/7 365 days of the year
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN
Select option 1 (one) for Canvas Student Support or Select option 2 (two) for Canvas Instructor Support

 

On Campus Support

Faculty Support
Monday - Friday from 8am - 5pm
GL 150 at Modesto A. Maidique Campus
AC1 148 at Biscayne Bay Campus

Student and Faculty Support
Monday - Friday from 8am - 10pm
Modesto A. Maidique Campus
MANGO Building, 5th Floor

Live Chat and Ticket Support

  • Via lmshelp.fiu.edu
    7 days a week from 8am - midnight
  • Within Canvas using the "Help" icon
    24/7 365 days of the year

Canvas Resources