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FIU Canvas Help Center

Welcome to the FIU Canvas Help Center for technical assistance with your online, hybrid, or web-assisted course.

If you're unable to find a solution to the technical issue you're encountering with the available support resources, please contact us for assistance.

When contacting us, please ensure you provide screenshots of the issue and your Browser Check results.

If you are enrolled and cannot see your courses in the Canvas Student Mobile App for IOS, please uninstall and reinstall the application. Canvas has identified an issue and updated the application to version 6.6.9, and recommends the removal of the old version and reinstallation of it.


Hours of Operation


  • Telephone: 305-348-3630
  • Toll-Free: 1-877-3-ELEARN
Canvas Phone Support
24/7 365 days of the year

Live Chat

Via Canvas
Login to Canvas and click the Help icon to chat with Canvas support 24/7 365 days of the year.

On Campus Assistance

  • Monday - Friday from 8AM - 10PM
  • Modesto A. Maidique Campus
  • MANGO Building, 5th Floor
Faculty Support for Face-to-Face Courses
Monday - Friday from 8AM - 5PM
GL 150 at Modesto A. Maidique Campus
AC1 148 at Biscayne Bay Campus

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