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Canvas Support

Fall A/C 2022 Information

Please be aware that if you are taking a course in Canvas during the Fall A/C 2022 semester, you will not have access until the first day of class. The first day of class for the Fall A/C 2022 semester is Monday, August 22th, 2022.

Students

24/7 Phone Support
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN
24/7 Live Chat Support
Live chat now with FIU Canvas Help or Instructure Support.
Submit a Request
Login using your FIU account to submit a request for technical assistance.
Self Help Guides
Access student self-help guides on Canvas.
Attend a Student Training
Join our student training sessions.
Student On-Campus Support
Monday - Friday from 8 AM - 8 PM EST
Modesto A. Maidique Campus
MANGO Building, 5th Floor

Instructors

Submit a Request
Instructor instructional design support is available remotely Monday - Friday from 8 AM - 6 PM EST.
 
Login using your FIU account to submit a request for one of the following reasons:
  • ToolsCourse Preparation Request
  • ConversationConnect with an Instructional Design Professional
  • Large XCanvas Error

24/7 Phone Support
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN
24/7 Live Chat Support
Live chat now with FIU Canvas Help or Instructure Support.
Self Help Guides
Access instructor self-help guides on how to use Canvas and related tools.
Attend an Instructor Training
Join our instructor training sessions.

Additional Assistance

Can’t Log In?
Submit a request for Log in assistance with our FIU Canvas Help team for assistance on logging in, password resets, and issues accessing your course.
Teaching Assistants
Submit a request as a Teaching Assistants with details on how our FIU Canvas Help team can help.

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